Are you open on weekends?
Yes. We are open Saturday 10amβ8pm and Sunday 10amβ5pm. We are open every day of the year except Thanksgiving and Christmas. No appointment needed β walk-ins are always welcome.
Do you accept walk-ins?
Yes β walk-ins are always welcome. You can also book online in advance to save your spot and reduce wait time.
How much does urgent care cost without insurance?
We believe in price transparency. Self-pay prices are posted so you know what to expect before you arrive. For specific services, call us and we will do our best to give you a price estimate in advance. No surprises.
Do you treat children?
Yes. All of our providers are certified to treat children of all ages. We are experienced with pediatric urgent care and know when a child may need additional services such as hospitalization β and we will coordinate that care for you.
What insurances do you accept?
We accept most major insurance plans including Blue Cross Blue Shield, Aetna, United Healthcare, Priority Health, Medicare, and more. Call us at (248) 426-9680 if you are unsure whether we accept your specific plan.
Will you communicate with my primary care doctor?
Yes β this is one of our core commitments and what sets us apart from other urgent cares. After every visit, we send notes and test results directly to your primary care physician so they stay fully informed about your care.
Where is PrimeCare Urgent Care located?
We are at 39555 W. Ten Mile Road, Suite 301, Novi, MI 48375 β in the same building as PrimeCare of Novi primary care. We serve Novi, West Bloomfield, Commerce Township, Wixom, Northville and surrounding Oakland County communities. Free parking is available.
When should I go to urgent care vs the emergency room?
Choose urgent care for non-life-threatening conditions like infections, minor injuries, sprains, fever, rashes, and flu. Go to the ER for chest pain, difficulty breathing, stroke symptoms, severe head injuries, or life-threatening emergencies. When in doubt, call us and we will guide you.